Refund Eligibility
Digital products are eligible for refunds within 30 days of purchase if they are faulty, not as described, or fail to function as advertised.
No-Refund Policy
- All sales of properly functioning digital products are final
- Downloads of digital products (ebooks, courses, tools, assets) are non-refundable once access is granted
- Customized or personalized digital items are non-refundable
Exceptions for Faulty Products
- A full refund will be issued if:
- The digital product is corrupted or inaccessible
- The product significantly differs from its description
- The product fails to perform its advertised functions
Refund Process
How to Request a Refund
- Contact our support team within 30 days of purchase.
- Provide your order number and reason for refund.
- Demonstrate the issue with the digital product.
Refund Timeline
- Refund requests will be processed within 30 days of approval
- Refunds will be issued to the original payment method
Product Access
Upon Refund
- Access to the digital product will be revoked
- Any downloaded content must be deleted
- Licence rights will be terminated
Legal Rights
Customers maintain all statutory rights regarding faulty digital products as provided by applicable consumer protection laws, including the Consumer Rights Act.
Need help?
Contact us at support@1minutemoviemaker.com for questions related to refunds and returns.